Archive for Frustration

A non-update update to the USPS Fraudulent Delivery Saga

Posted in Mail Day with tags , , , , , on January 25, 2019 by Cardboard Icons

Earlier this month I wrote pieces (first and second) about my local Post Office screwing around with delivery confirmation, and even went as far as to mark a “Signature Required” package as delivered even though the item was sitting at the post office for several days before an actual attempt at physical delivery was made.

Ut was the latest in an on-going poor delivery model that my local USPS branch has been employing. I went to the post office on January 18 at 9:15 a,m., and was told by woman working a the window that the managers were not on duty until 11:30 a.m. that day.

Frustrated, I left my name and phone number and a brief synopsis so that ANY MANAGER could call me back. I’ve been awaiting a return call ever since.

I sort of let the issue sit. I probably should have gone to the post office this week to try to settle the issue in person, but I had other things I wanted to do, and other errands that needed to get accomplished. Also, I had already gotten my package thanks to my brother-in-law who was nice enough to go sign for it at the post office in the middle of last week.

I digress. This week I received a notification that a new Roger Clemens card was “delivered.” I grabbed my mail earlier int he day on Thursday, Jan. 24, so I sorta knew what the deal was when the Delivery notification came through after 3 p.m. I figured the USPS was still scanning packages a day earlier and that it would arrive today, Friday, Jan. 25.

Well, guess what didn’t show up today? That’s right, the card that supposedly was delivered.

So I called the local Postal Office and the phone rang dozens of times with no answer. Fed up I decided to call the 800 national numbered and had to navigate my way through a phone tree until I finally got an option to speak to a live person. Sadly, the automated message advised that there was a 35 to 52 minute wait, and then advised that the operators only have the same information that is available online.

Knowing this was wasted effort, I hung up the phone and decided to call the local branch again. This time the number doesn’t even ring — it’s just goes to a busy signal.

Looks like I’ll just have to wait this most recent episode out and then try to make contact again in person next week when I have time off of work.

Stay tuned.