Archive for Paul Lindblad

Topps Diamond Giveaway Glitch

Posted in Newspaperman with tags , , , , , on October 18, 2011 by Cardboard Icons

Over the weekend I obtained more than 40 codes for the 2011 Topps Diamond Giveaway program.  I really wanted to see what type of die-cuts I could unlock and hopefully collect enough rings to get my Special factory set of 2011 Topps.

Thanks to some trading, I was able to unlock the special factory set.

But along the way it appears I discovered a glitch … which could have been “reported” before, but I haven’t really gone looking.

On Saturday I unlocked one of the new Ryne Sandberg die cuts.  I was thrilled.  It’s a great looking card and an exclusive to the Giveaway program.

And then on Sunday I entered more codes and I unlocked another … or so I thought.

After entering all of my codes, I went to “My Collection” to see my bounty.  But much to my chagrin there was only ONE Sandberg.

I was upset.  I felt cheated.  I knew for a fact that the Sandberg image had popped up when I entered one of my codes.

So I sent an e-mail to Topps Support.  On Monday I was advised to call the Customer Service hotline, which I did Tuesday morning.

I spoke to a representative and it was explained to me that there has been an issue recently where when you enter a code, the image of a card already in your collection displays. However, in reality, you’ve unlocked a different card.

Turns out my actual card was a 1976 Paul Lindblad.

Am I upset … yes and no.  I think disappointed is more apt.  I understand that mistakes happen.  The Customer Service rep explained to me that he could see every code I entered and could see what cards are associated.  There was only one Sandberg … the one I unlocked Saturday.

So as you go forth in your Diamond Giveaway adventures, be sure to double check your Collections before celebrating.